Qlik Cloud® – Ireland

Incident Report for Qlik Cloud Status

Postmortem

Summary of Impact:

On January 28th, 2026, starting at approximately 16:08 UTC and lasting until around 18:41 UTC, Qlik Cloud® – AWS – Europe (Dublin) customers experienced issues in login failures and platform unavailability due to an AWS service disruption in its eu-west-1 region.

AWS experienced a localized failure in the eu-west-1 region, attributed to network change propagation. This service disruption prevented Qlik Cloud from providing services which led to the observed connectivity timeouts.

Resolution and Remediation:

Qlik Engineering and Operations teams immediately identified the connectivity loss and engaged with AWS Support to track the mitigation of the underlying failure. Once AWS stabilized the region's network change propagation, Qlik services automatically recovered.

We apologize for any inconvenience this disruption may have caused to your operations.

Posted Jan 29, 2026 - 17:45 UTC

Resolved

This issue has been resolved. We apologize for the inconvenience and appreciate your patience.

Posted Jan 28, 2026 - 20:02 UTC

Monitoring

The issue has been fixed by AWS and we are monitoring the results.

Posted Jan 28, 2026 - 19:28 UTC

Update

AWS continues to work towards full recovery, estimating in the next 60 - 120 minutes. Any further updates will be posted to this site.

Our team is continuing to diligently work on resolving the issue. We will keep you posted on any further developments.

Posted Jan 28, 2026 - 19:13 UTC

Identified

AWS has identified the issue and is now showing signs of progressive recovery. Any further updates will be posted to this site.

Our team is continuing to diligently work on resolving the issue. We will keep you posted on any further developments.

Posted Jan 28, 2026 - 18:21 UTC

Update

We’ve confirmed that the AWS ongoing issue is affecting our customers using Qlik services in Qlik Cloud. Our team continues to diligently work with AWS to mitigate the issue. We will keep you posted on any further updates.

Posted Jan 28, 2026 - 17:33 UTC

Investigating

We're investigating a potential issue with Qlik Cloud – Ireland. Updates will be provided here as new information becomes available during the resolution process. We apologize for any inconvenience and appreciate your patience.

Posted Jan 28, 2026 - 17:02 UTC

This incident affected: Qlik Cloud – AWS – Europe (Ireland).