Resolved -
This incident has been resolved.
Oct 21, 08:55 UTC
Update -
We continue to actively monitor the situation related to the earlier AWS outage. Several third-party service providers we depend on are still in the process of resolving residual issues stemming from that event. Our team remains engaged in monitoring and mitigation efforts to minimize any potential impact. We will provide additional updates as more information becomes available.
Oct 21, 02:05 UTC
Update -
We’ve confirmed that the AWS ongoing issue is affecting our customers using Qlik services in Qlik Cloud or Talend Cloud. Our team continues to diligently work with AWS to mitigate the issue. We will keep you posted on any further updates.
Oct 20, 19:51 UTC
Update -
AWS is currently deploying a patch and resolving the queued up global requests. Qlik will continue to monitor to declare our systems recovered when we see this occur.
Oct 20, 18:14 UTC
Update -
AWS is still experiencing issues, which may affect your ability to open Qlik Cloud apps. We recommend retrying to open the app, and we will keep you updated with any further information.
Oct 20, 14:33 UTC
Update -
AWS is still experiencing issues related to insufficient compute capacity errors, which may impact the ability to open your app. We suggest retrying to open the app, as systems are still recovering.
Oct 20, 11:26 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 20, 09:41 UTC
Update -
An AWS issue in the US-EAST-1 region is currently impacting our Cloud infrastructures. We've identified that additional functionality is now affected as part of this ongoing issue — specifically: Talend Cloud TMC executions. Check live status updates here: https://status.qlikcloud.com/
Oct 20, 08:25 UTC
Investigating -
We’re investigating an issue affecting multiple areas of the platform, including: Login, API and open App with Qlik Cloud – US East (N. Virginia). Updates will be provided as new information becomes available during the resolution process. We apologize for any inconvenience and appreciate your patience.
Oct 20, 07:53 UTC